Our Policies

 

Shipping Policy

Backwood Goods ships products to our customers using USPS. Items are shipped in priority mail boxes. Shipping times can vary due to order time and USPS.

Most items ordered are shipped within 48 hours and will arrive within 3-5 business days.

Shipping amounts vary due to the number of items ordered and specific items. All orders over $75 ship for free.

Privacy Policy

We value your privacy the same as we do our own. Your information will never be sold for any reason. Some information must be collected while you use this website.

The following information is collected

  • Name
  • Contact Information including email address
  • Shipping and Billing Address

What we do with the information we gather

  • When using the contact us form, your name and email are sent to us in an email so that we may contact you.
  • When placing an order your name, email, phone, billing and shipping address are collected so that your items can be sent to you and that if we need to contact you for any reason we may do so.
  • If you are signed up to receive the newsletter, your name and email address are stored so that we may send you the newsletter.

Paypal and Payment

We use Paypal to process your payment of the order. You may read about Paypal here. Paypal is a safe and secure way of making online payments. You will redirected to Paypal's website to make your payment. You do not need to have a Paypal account to make a payment. You may also use your credit or debit card. Paypal is the only one who sees that information.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies are used to keep items in your cart. If you are unable to add items to your cart, your browser may not be accepting the cookie.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This privacy policy sets out how Backwood Goods uses and protects any information that you give when you use this website. Backwood Goods is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Backwood Goods may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.